Kits and Samples

What to do if my sample failed at lab ?
Sample failures can occur at various stages, including initial quality control (QC) and laboratory analysis. Failures can occur due to insufficient sample v...
Wed, 3 Jan, 2024 at 2:30 AM
How long will it take for my kits to arrive?
Your kits should arrive within 2-5 business days after creating your account, downloading the Digbi health app, and filling in your personalization forms.  ...
Mon, 5 Feb, 2024 at 11:04 AM
I have handed in my sample. When will I receive my report?
After you submit your samples and send them back to the lab in the prepaid envelope provided, it will take 4-6 weeks for you to receive your insights (gener...
Mon, 5 Feb, 2024 at 11:04 AM